Eddie Mahdi

How to keep your growing business future-focused with a Technology Roadmap

Can you name a business that isn’t technology-dependent in today’s digital age?

Considering that the majority of organisations now have websites, communication systems, automated processes and software running all across their operations, it’s hard to imagine business today without the power of technology!

As your own business strives to grow, you must also ensure that your technology consistently evolves to support this. To expand successfully, your technological capabilities must be set up correctly to accommodate the growing needs of your business and customers.

What are your business’ goals today? How about in the next 3, 5 and 10 years?

Is your technology on par with where your business is heading? Let’s find out!

Is your current technology keeping up with your business?

This is something management should always be thinking about if they’re serious about growth.

Let’s start by asking you a few questions:

  • Do you notice that your technology is starting to fragment as you expand?
  • Do you feel like you are not utilising your tech in the best way?
  • Are you being limited to the technology you’ve been traditionally using?
  • Do you not have the in-house capacity to build robust technology systems?
  • Is it difficult for you to execute plans and align the right technology?

If you answered “yes” to most of these questions, then your business may be a little hamstrung. It’s a common challenge today, as when people think about growth, they often think: more people, more customers, more revenue.

But technology is the “glue” behind all of this.

For instance:

  • better website technology can ensure higher volumes of customers can purchase or book online
  • improved Cloud storage can help your team work remotely
  • comprehensive telephony systems can support inter-department collaboration
  • access to software platforms can make your growing workforce far more efficient.
  • more robust backup systems can protect you against rising cybersecurity attacks, and so on.

Upgrading and adapting your approach to technology will enable you to realise your goals – both in the short and long run. More importantly, it will help your business deliver impeccable service to customers and other stakeholders.

But you need to plan ahead for tomorrow.

How does a business prepare?

With today’s rapidly evolving business landscape, it’s necessary for a Chief Technology Officer (CTO) or Chief Information Officer (CIO) to plan ahead using a technology roadmap that accommodates your expanding business needs.

Unfortunately, not all organisations have the capacity, knowledge or team members to do this.

This is where Centrix can help with our Technology Roadmap service.

Centrix’s Technology Roadmap plans ahead for your growth and success

As tech experts, we collaborate with businesses of all industries and sizes to determine how to use technology to your advantage.

With this service, our team guides you in determining which kinds of technology is best suited to your growing business’ needs. We assist you in implementing systems that will enable your operations to run smoothly today and well into tomorrow.

  1. First, we discuss where you want to be in the next 3, 5 and 10 years.
  2. Next, we assess your business’ current technology and capabilities
  3. Our team then map out how to get you from where you are now to where you need to be using the power of the right technology to support you.
  4. Finally, we can help you roll all of this plan out successfully as your tech partner.

Our Technology Roadmap service supports your continuous growth, while ensuring there’s efficiency at scale by delivering a strategic outlook that assesses your business’ goals – producing a plan on how to best accomplish them using the right technology.

The goal of this comprehensive 3, 5, and 10-year roadmap is to boost your team’s productivity, enhance customer experience and maximise your overall financial returns.

We understand that technology is critical for your business to be at the forefront of your industry – that’s why we want you to leverage our expertise and experience. From rolling out the essential technology and training your team to monitoring results and troubleshooting, Centrix is here to help you get ahead.

5 benefits of our Technology Roadmap Service

In this digital era, technology is what empowers business growth.

Understanding the right platforms to use and aligning them to every phase of your business will provide you with advantages that can drive your success.

This is where our Technology Roadmap service can help by delivering the following benefits to your business:

  • Provides a strong competitive advantage

Centrix’s Technology Roadmap Service equips you with the latest technologies and IT solutions that offer the highest standards of services to clients, setting you apart from other brands.

  • Reduces your technology deficit debt

With our Technology Roadmap Service, we enable you to keep up with where the industry is heading. This saves you from the mounting opportunity costs of not updating your systems, platforms or software.

Many businesses get caught out with a tech deficit debt that creeps up over the years of not updating their technology. Then, suddenly, they have to spend a large amount on one bulk upgrade, jolting the business, shocking staff and causing unwanted disruption.

  • Equips your team with the right resources

A Technology Roadmap ensures your tech is set up to give employees access to any system that they need to perform their roles. It also helps determine the necessary platforms to meet business objectives, team structures and workforce requirements.

This also helps support a strong work culture and attracts the best talent, because they appreciate that your business invests in technology.

  • Proposes solutions according to your set timeframe

To drive change in your business, a Technology Roadmap aligns with your set guidelines and deadlines. We help you strategise plans that can improve your technology, taking into consideration your current and future requirements.

  • Peace of mind

Management can rest assured knowing that your business is fully supported every step of the way. Having a well thought out Technology Roadmap can give you the confidence to pursue your goals today and into the future.

Want to see a real example of a Technology Roadmap in action?

To learn more about the value of our Technology Roadmap service, see our Bongiorno & Partners case study, here.

You’ll read about how we helped an Australian accounting firm embrace new technology to facilitate their future growth.

Our business tech experts can help you optimise your growth

Does your organisation appreciate the benefits technology offers?

At Centrix, we partner with businesses that understand this and want to take full advantage of tech to facilitate their growth.

Our Technology Roadmap service helps you execute the right plans to harness technology to meet your business’ objectives. With our extensive knowledge and expertise, you can maintain your systems to the highest standards and ensure your business thrives in today’s digital environment.

Speak to us today for a complimentary initial chat.



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