What We Do

Essentially, Centrix works with you to take away the pain of managing and supporting your IT infrastructure (and telephony) – leaving you to get on with the ‘real’ job of running your business or your team and hitting those important KPIs.

Whatever IT management or support you need, Centrix can help you in achieving it.

Centrix provides you with:

  • A dedicated support team – You have access to a multi-tiered technical team of highly skilled support engineers, overseen by a dedicated client services manager.
  • More focus on your business – Your company can focus on its strategic business goals while we concentrate on managing your IT, giving you peace of mind.
  • Fast and responsive help – You will be able to contact our service desk anytime via phone, email or our online support tool.  Most response times are within minutes and you can also access support after hours.
  • Cost control – We offer predictable fixed monthly pricing and help with budgeting for your IT requirements to make it easy to manage your costs.
  • Real time monitoring – You’ll avoid expensive downtime thanks to our real time monitoring and reporting which ensures technical problems are dealt with before they impact your business.
  • Increased productivity – Improve staff productivity through reliable, high performing IT systems and responsive support.
  • Proactive management of your IT Our regular performance reviews and capacity planning means your IT environment is more reliable, secure and structured, ensuring your IT continually meets your small business needs or large operation requirements.
  • Flexibility – Scale up, scale down or add options when you need to.  We change with your business needs.

If you are interested in our IT outsourcing services in Sydney and beyond, or simply need help with a project, contact us for a free expert IT consultation.