Prepaid Support Packs

Do you need support from time to time but want to manage your costs? With our prepaid support packs you can make sure you have support readily available when you need it. No need to research providers or get quotes, simply access support and use your pre-paid hours.

Prepaid support options

Our prepaid support packs options include:

  • 10 hour prepaid support pack
  • 20 hour prepaid support pack
  • 50 hour prepaid support pack

What’s included

When you purchase a prepaid support pack you can use your hours to access the following services:

image1-16 Helpdesk support – Access our helpdesk using phone, email or online support
image2-18 Onsite support – Have our system engineers attend your premises for on site support
image3-20 Server maintenance and System administration – keep your servers secure and up to date
image4-22 Backup monitoring – Manage, monitor and report on backups
image5-24 IT Consulting – Get expert advice on suitable IT solutions for your business needs
image6-26 Project services and management – Assistance with planning and implementing your IT project
image7-28 IT strategy and planning – Help with defining an overall IT strategy and plan
image8-30 IT budgeting and forecasting – Help specifying and budgeting your IT

 

Get in touch with us today for more information on purchasing a pre-paid support pack.