141106_Shield

CENTRIX Shield for Business

The Centrix Shield package offers the highest level of support and proactive maintenance. Centrix will proactively monitor and maintain your core IT systems 24/7, 365 days a year, providing a reliable secure and structured IT environment. A dedicated support team will provide fast and responsive service desk support combined with regular onsite system administration.

A comprehensive managed IT service available in Sydney and Australia-wide, the Centrix Shield offers a high level of expert consultation, customisation and strategic planning.  Features and benefits include:

Receive the highest level of IT Management and support with Shield™
Real time monitoring and reporting
On demand tailored reports
Proactive and preventative maintenance including patch and security management and custom server patching
Tailored network maintenance plan
Unlimited phone, email and online support
Incident logging and tracking
Access to our online client portal
Unlimited moves, adds and changes
Onsite system administration
30 minute guaranteed response times
Daily backup and monitoring
Tailored procedures and forms
Network documentation
Dedicated account manager and technical team
Assistance with IT planning and annual budget review

Business IT support solutions tailored to your needs

Of course if there’s anything that you need that’s not listed here, please call us and we’ll tailor a business IT solution to your needs.

Contact us to find out more about our managed IT packages.