The Centrix Shield package offers the highest level of support and proactive maintenance. Centrix will proactively monitor and maintain your core IT systems 24/7, 365 days a year, providing a reliable secure and structured IT environment. A dedicated support team will provide fast and responsive service desk support combined with regular onsite system administration.
A comprehensive managed IT service available in Sydney and Australia-wide, the Centrix Shield offers a high level of expert consultation, customisation and strategic planning. Features and benefits include:
|Receive the highest level of IT Management and support with Shield™|
|Real time monitoring and reporting|
|On demand tailored reports|
|Proactive and preventative maintenance including patch and security management and custom server patching|
|Tailored network maintenance plan|
|Unlimited phone, email and online support|
|Incident logging and tracking|
|Access to our online client portal|
|Unlimited moves, adds and changes|
|Onsite system administration|
|30 minute guaranteed response times|
|Daily backup and monitoring|
|Tailored procedures and forms|
|Dedicated account manager and technical team|
|Assistance with IT planning and annual budget review|
Of course if there’s anything that you need that’s not listed here, please call us and we’ll tailor a business IT solution to your needs.
Contact us to find out more about our managed IT packages.