Why you should consider Mobile Device Management

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Why you should consider Mobile Device ManagementOne of the many security risks facing organisations at present is the deluge of personal mobile devices entering the workplace. If not managed properly, these un-managed and un-monitored devices accessing business data can pose serious problems to a business such as data breach and data theft.

Mobile Device Management (MDM) is used by many organisations today to effectively manage every mobile device that connects to their network. MDM allows a business to support mobility and BYOD (bring your own device) whilst still enforcing network access policies.

Some of the goals you can accomplish with the use of MDM are as follows:

  • BYOD/BYOT (enabling workers to bring their own technology)
  • Mobility and flexibility
  • Tracking systems
  • Inventory systems
  • Adding an additional layer of security

The additional cost of investing in a new solution is usually what’s discouraging businesses from exploring better solutions for their problems. In the case of an MDM, we can assure you that its benefits far outweigh the cost of your initial investment. A reliable MDM solution enables you to:

1. Control the costs associated with supporting BYOD and mobility. With an MDM tool in place, you no longer have to purchase devices for your employees or manage what data they can access on your network. Not to mention, your employees can now use their preferred device, anywhere at any time. That’s mobility and productivity right there! Plus, your IT team can still check emails and data usage from their end without invading employee privacy. Therefore, MDM allows you to focus funds where the return on investment is better for the business.

2. Secure sensitive company information from thieves. When a device is lost or stolen, you can use your mobile device management software to immediately wipe the phone clean. There is MDM software available which can actually segment a user’s personal information from the corporate data and encrypt the sensitive files. So even if an employee resigns or gets terminated, the device can be “Selectively Wiped” to delete corporate data only.

3. Track devices. The mobile geofencing and geolocation function of some MDMs allow the IT administrator to track a person’s whereabouts. This is especially useful for delivery companies so they can track their drivers and calculate their ETAs (Estimated Time of Arrival).

4. Install applications your employees need. You can load applications on devices that are necessary for employees to do their jobs. Your IT can even do this remotely! You will also have the ability to track the apps your employees are installing to catch potential issues before they happen. At the same time, you can create and customise alerts for jailbroken devices, disabled passcodes, out of date OSs, etc.

5. No need to implement infrastructure changes. MDM doesn’t require you to change your existing WiFi infrastructure unless your network can’t handle the additional traffic from the authorised devices that access your network.

AirWatch

When it comes to a enterprise-grade mobile device management solution, VMware’s AirWatch is one of the most trusted vendors on the market. AirWatch offers the most basic to the most advanced functions in mobile device management today such as:

1. Support for every mobile device (e.g. smartphones, tablets, laptops, desktops, rugged devices, printers & peripherals)
2. Support for all OS (e.g. Android, iOS, Mac OS, Windows, etc.)
3. Centrally manage every device, operating system and mobile deployment
4. Enhance employee productivity and collaboration via secure content sharing
5. Enroll up to 100 devices in the AirWatch Cloud
6. Dedicated Account Executive
7. 24/7/365 Customer Support Team
8. On-demand access to customer tools and resources

Airwatch’s latest version, the AirWatch 8.3, due for release this quarter is expected to deliver a more secure platform to its users, with focus on user privacy and usability. Here’s a quick rundown of what to expect:

  • A one-touch mobile single sign-on (SSO) supported by a patented secure app token system to allow app access without passwords or PINs.
  • A new officer administrative role in the AirWatch console, which gives policy oversight and control over privacy-related actions to a designated employee.
  • Expanded visibility into what IT administrators can and can not see via the AirWatch privacy program. This assures users that the corporate IT team has no access to their personal data.
  • Comes with recommended industry templates for five industries including healthcare, education, hospitality, retail, and field service.
  • A redesigned user experience update to Content Locker, an aggregator that works with file sharing services such as Dropbox and Sharepoint.

Every business should use some form of mobile device management tool if they want keep up with the demands and the risks of an increasingly digital workforce.

Other companies are opting to totally ban the use of personal devices for work. But is this a viable solution? We don’t think so. Keep in mind that there is always a possibility that someone can find a way to connect a device to your network. Also, this extreme measure just limits the productivity of the employees as we all know, mobility increases productivity.

So, if you want to know more about how mobile device management can help your business,  CONTACT US  for a free consultation today.